1. Information We Collect

• Input Text: The text you provide for case conversion and AI suggestions. This text is processed to provide the Service and is sent to our AI service provider if you use the AI suggestion feature. We do not store this text permanently, except as necessary for the immediate operation of the Service or for short-term logging for operational and security purposes.
• Usage Data: We may collect information about how you interact with our Service, such as IP address, browser type, device information, pages visited, and the dates/times of your visits. This helps us understand service usage and improve functionality.
• Technical Data (Cookies): We may use cookies and similar tracking technologies to enhance your experience and analyze service usage. You can control cookie preferences through your browser settings.
• Feedback Information: If you contact us or provide feedback (e.g., through the "Send Feedback" form or contact page), we collect your name, email address, and the message content to respond to your inquiry and improve our Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service, including text conversion and AI-powered case suggestions.
• To process your input text and deliver the converted output.
• To respond to your inquiries, feedback, or support requests.
• To analyze usage patterns and trends to enhance the user experience and functionality of our platform.
• To monitor the security and stability of our Service.
• To comply with legal obligations and enforce our Terms of Service.

3. Legal Basis for Processing (e.g., GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: Where you have provided consent for specific processing, such as for cookies or if you submit feedback.
• Performance of a Contract (Terms of Service): To provide the Service to you as described in our Terms of Service.
• Legitimate Interest: For purposes such as improving and securing our Service, analyzing usage, and responding to user inquiries, provided these interests are not overridden by your data protection rights.
• Legal Obligation: To comply with applicable laws and regulations.

4. Your Rights (e.g., GDPR & CCPA)

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data we hold.
• The right to request correction of inaccurate personal information.
• The right to request deletion of your personal data (subject to legal and operational requirements).
• The right to restrict or object to certain types of data processing.
• The right to data portability (where applicable).
• The right to withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us using the details provided on our Contact Page or by emailing support@casemagic.barahico.com.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. This includes encryption of data where appropriate and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your information only for as long as necessary to provide our Service, respond to your communications, and comply with legal obligations or resolve disputes. Input text for conversion is generally not retained long-term. Usage data may be kept for longer periods for analytical purposes, typically in an aggregated or anonymized form.

7. Third-Party Services

Our AI suggestion feature utilizes third-party AI service providers (e.g., Google AI via Genkit). When you use this feature, your input text is sent to these providers for processing. We encourage you to review their privacy policies. We are not responsible for the privacy practices of third-party services.

8. Children's Privacy

Our Service is not intended for individuals under the age of 13 (or a higher age threshold as required by applicable law). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us at:

Email: support@casemagic.barahico.com

Or, visit our Contact Page.